Daho Collective (“Daho Collective,” “we,” “us,” or “our”) is operated by Consultation DMT Inc., a corporation based in Quebec, Canada.
We respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit http://dahocollective.com, create an account, purchase or participate in a certification, access educational materials, communicate with us, or otherwise use our products and services.
Our privacy practices are intended to comply with applicable Canadian and Quebec privacy legislation.
Depending on how you interact with Daho Collective, we may collect information such as your name, email address, telephone number, account and login information, certification enrollment information, examination results, certification status, certificate information, communications with us, transaction and purchase information, and other information you voluntarily provide.
We may also automatically receive certain technical information when you use our website or online services, including your IP address, browser type, device information, operating system, pages visited, referring pages, approximate location derived from your IP address, and information collected through cookies and similar technologies.
We seek to limit collection to information reasonably necessary for the purposes identified in this Policy.
When you purchase a Daho Collective certification, program, product or service, payments may be processed by third-party payment processors.
Daho Collective generally does not directly store complete credit or debit card numbers. Payment processors may collect and process payment information according to their own terms and privacy policies.
We may retain information associated with a transaction, such as the purchaser’s name, contact information, transaction amount, payment status, date of purchase, refunds and other information necessary for accounting, customer service and business administration.
We may use personal information to provide and administer our certifications, educational programs and services; create and manage user accounts; process purchases and enrollment; administer examinations and assessments; track course and certification progress; issue and maintain certification records; generate certificates and certification identification numbers; provide customer support; communicate important account or program information; improve our website, educational materials and services; maintain security and prevent fraud or misuse; maintain appropriate business and accounting records; comply with legal and regulatory obligations; and, where permitted and with appropriate consent, send marketing or promotional communications.
We will not use personal information for a materially different purpose without obtaining any consent required by applicable law.
By providing personal information to us, you consent to its collection, use and disclosure for the purposes identified at or before the time of collection, subject to applicable law.
Where required, we will seek express consent, particularly where information is sensitive or where a proposed use would not reasonably be expected.
You may withdraw your consent where permitted by law, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain services to you.
Participation in a Daho Collective certification may involve the collection and storage of information relating to your enrollment, progress, assessment attempts, examination results, completion status, certificate issuance and certification identification number.
We may retain certain certification records after completion of a program when reasonably necessary to verify the validity of a certification, maintain professional certification records, address disputes, prevent fraud or satisfy legal and legitimate business requirements.
We may use trusted third-party providers to operate portions of our business, including website and learning-management services, payment processing, hosting and cloud infrastructure, email and communications, analytics, customer support, security, accounting and other business operations.
These providers may process personal information only to the extent reasonably necessary to perform services on our behalf or as otherwise permitted by law.
Some service providers may process or store information outside Quebec or Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed.
We do not sell personal information to third parties.
Daho Collective and its service providers may use cookies and similar technologies to operate the website, maintain user sessions, remember preferences, understand website usage, improve performance and provide relevant functionality.
Your browser may allow you to block or delete certain cookies. Disabling essential cookies may prevent portions of the website or learning platform from functioning correctly.
Where applicable law requires consent for particular cookies or tracking technologies, we will seek such consent.
With your consent where required, we may send information regarding Daho Collective certifications, seminars, educational opportunities, events, community initiatives and related products or services.
You may unsubscribe from promotional emails using the unsubscribe mechanism contained in those communications.
You may continue to receive non-promotional communications necessary to administer your account, purchases or certification.
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, satisfy legitimate business requirements and comply with legal, accounting and regulatory obligations.
Retention periods may vary depending on the nature of the information.
When information is no longer reasonably required, we may securely delete, destroy or anonymize it in accordance with our applicable procedures and legal obligations.
We take reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, theft, misuse, disclosure, copying or modification.
The level of protection used will depend on factors including the sensitivity, amount, format and storage of the information.
No internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
If we become aware of a confidentiality or security incident involving personal information, we will take reasonable measures to investigate, contain and reduce potential harm.
Where required by applicable law, we will maintain appropriate records and notify affected individuals and the appropriate privacy authority when an incident presents the legally applicable level of risk.
12. Your Privacy Rights
Subject to applicable law and certain exceptions, you may have the right to request access to personal information we hold about you, request correction of inaccurate or incomplete information, withdraw consent where permitted, ask questions about our privacy practices and submit a complaint regarding our handling of your personal information.
Where applicable, you may also have additional rights provided under Quebec privacy legislation.
Requests may require reasonable verification of your identity before information is disclosed or changed.
13. Children’s Privacy
Daho Collective’s professional certification and educational services are not intended to knowingly collect personal information from children except where a particular service expressly permits participation and all legally required consent has been obtained.
If we learn that personal information has been collected from a minor in circumstances requiring consent that was not properly obtained, we will take appropriate steps in accordance with applicable law.
14. External Websites
Our website may contain links to third-party websites or services.
Daho Collective is not responsible for the privacy practices, security or content of third-party websites that we do not control. We encourage users to review the privacy policies of those services before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies or legal requirements.
The revised version will be posted on our website with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent regarding material changes.
16. Privacy Officer
Consultation DMT Inc. has designated a person responsible for the protection of personal information and Daho Collective’s privacy practices.
Privacy Officer
Consultation DMT Inc. / Daho Collective
Email: jeanfredericdaho@gmail.com
